Qb77 Privacy Policy — Your data is safe

1 Introduction & scope

Qb77 (referred to as the "Platform", "we", or "us") is an online gaming platform operated for users in Bangladesh. This Privacy Policy ('Policy') explains how qb77 collects, uses, stores, and protects your personal information.

By accessing qb77 or creating an account, you are considered to have read and agreed to this Privacy Policy in full. We treat your privacy not merely as a legal obligation, but as a core principle of how we operate.

This policy applies to the following:

• While using the qb77 website (qb77.pro)
• While downloading and using the qb77 mobile app
• During the account registration and verification process
• When contacting our support team
• When participating in any promotion or bonus offer

2 What Information We Collect

Under the qb77 Privacy Policy, we collect two types of information — data you provide directly, and data collected automatically while you use the Platform.

Information provided directly by you

Automatically collected information

• Device Information: Device type, operating system, browser version
• Network Information: IP address, ISP name, connection type
• Usage data: Login time, game history, session duration
• Location data: Approximate location (IP-based)
• Cookie Information: Browsing preferences, session token

3 How We Collect Information

Qb77 collects your information through several methods. Each method is transparent and based on your consent:

• Registration Form: Information you provide when opening an account.
• KYC Verification: Documents submitted for identity and age verification.
• Payment processing: Payment details collected during deposits and withdrawals.
• Cookies & Tracking: To improve your website browsing experience.
• Support contact: When contacting us via live chat or email.
• Third-Party Verifiers: From approved partner services used for KYC verification.

4 Purpose of Data Use

Under the qb77 Privacy Policy, collected data is used solely for the specific purposes outlined below:

• Account Management: To create, verify, and maintain your account.
• Identity Verification: To verify your age and identity through the KYC process.
• Payment processing: To process deposits and withdrawals securely.
• Customer Support: To handle your questions, complaints, and support requests.
• Security & Fraud Prevention: To detect and prevent unusual activity.
• Legal Compliance: To comply with applicable laws and regulatory guidelines.
• Service Improvement: To improve your experience and the quality of the Platform.
• Personalized offers: To show promotional offers tailored to your preferences.

5 Data Sharing Policy

Qb77 may share information with third parties on a limited, need-only basis. Strict confidentiality agreements are maintained in every case:

Who Your Data May Be Shared With

• Payment provider: Mobile Banking, Nagad, Rocket, and banking partners — for processing transactions.
• KYC Verifier: Approved service providers for identity verification.
• Technology partner: Cloud hosting and cybersecurity services.
• Legal Authorities: In response to a court order or government directive.
• Anti-Fraud System: For fraud prevention and AML compliance.

Your data will never be shared

• To advertisers or marketing companies
• To competing gaming platforms
• To data brokers or information resellers
• To any unrelated third party without your consent

6 Cookies & Tracking Technologies

Qb77 uses cookies and similar technologies on the Platform to enhance your browsing experience and ensure the Platform functions correctly.

Cookie Types

• Essential Cookies: To maintain login sessions and ensure security — cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics cookies: To analyze platform usage and improve your experience.
• Security Cookies: To detect and prevent fraudulent activity.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may limit some Platform features.

7 Data Retention Period

Under the qb77 Privacy Policy, your data is retained only for as long as necessary:

• Active account data: For as long as your account remains active.
• Transaction details: Minimum 5 years, as required under Bangladesh financial law.
• KYC Documents: Up to 5 years after account closure (as required by law).
• Support contact: Up to 2 years after the issue is resolved.
• Log files: Up to 12 months.

Once the designated retention period expires, data is securely deleted or anonymized. Some data may need to be retained longer due to legal obligations.

8 Your Rights

Qb77's Privacy Policy grants you the following rights over your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to restrict processing: You may request that the use of your data be restricted to specific purposes.
• Right to Data Portability: You can receive your data in a portable format.
• Right to Object: You may object to certain types of data processing.
• Right to withdraw consent: You may withdraw your consent to provide optional information at any time.

9 Children's privacy

Qb77 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is required at the time of registration.
• If we determine that an account has been created by someone under 18, that account will be closed immediately.
• All collected data will be securely deleted.
• If you believe your child has created a qb77 account, please contact us.

10 Security Measures

Qb77 uses industry-leading security technology to keep your personal information safe:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Data Encryption: Stored data is held in an encrypted database.
• Firewall protection: Advanced firewall system to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Access Controls: Only authorized personnel may access the necessary data.
• Data Backup: Secure, encrypted backups are taken on a regular basis.

11 Policy Changes

Qb77 reserves the right to update this Privacy Policy as needed. In the event of any changes:

• You will be notified in advance of any significant changes via email or platform notification.
• The revised policy takes effect from the date it is published.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• The date of the most recent update will always be shown at the top of this page.

12 Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact our support team:

• Email: [email protected]
• Live chat: Via the platform's live chat option
• Support hours: 7 days a week, 24 hours a day

We aim to resolve all privacy-related requests within 30 business days. For complex requests that require more time, we will notify you in advance.