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Ask Yourself
Are you chasing losses by betting more to try to win back what you lost?
Hiding your gaming from family or friends?
Using money set aside for bills or daily expenses to place bets?
Feeling restless or irritable when you're not playing?
Struggling to stop betting despite trying?
If 2 or more answers are "Yes", please contact our support team.
1 What Does Responsible Gaming Mean
At qb77 Responsible Gaming It means enjoying gaming as a fun form of entertainment — not as a source of financial stress or anxiety. Online gaming can be a thrilling experience, but it stays enjoyable only when you play within your limits and stay in control.
Online gaming is growing rapidly in Bangladesh. With that in mind, qb77 has built a comprehensive responsible gaming framework to help you make informed decisions. For us, gaming is not just about winning or losing — your overall well-being matters too.
Core Principles of Responsible Gaming
- Play for Entertainment: Gaming should be for enjoyment, not treated as a primary source of income.
- Betting Within Your Means: Never bet with borrowed money or funds set aside for essential expenses.
- Setting Time & Spending Limits: Set a budget and time limit before each session.
- Taking a Break After a Loss: Avoid chasing losses by placing more bets to try to win back what you have lost.
- Family & Social Life First: Gaming should never come before family or responsibilities.
Keep in Mind: Responsible gaming is not a sign of weakness — it's a mark of good judgment. Players who know their limits are the ones who stay in control and enjoy the experience long-term.
2 Ways to Set Your Limits
Qb77 provides several effective tools to help you stay in control of your gaming. Use them to build responsible gaming habits with ease.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased before the specified period ends.
Loss Limit
Set a maximum loss amount for a given period in advance. Once the limit is reached, gaming stops automatically.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, qb77 will send you an alert.
Wager Limit
Control the maximum amount you wager per bet. Smaller bets can be just as enjoyable.
How to Set Your Limits
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1Log In to Your Account Log in to your qb77 account and go to your profile settings.
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2Open the "Responsible Gaming" Option Look for the "Responsible Gaming" or "Safe Play" option in your account settings.
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3Choose Your Preferred Limits Choose the limit that suits you — deposit, loss, session, or wager.
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4Set Amount & Duration Select a daily, weekly, or monthly limit and enter the amount.
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5Confirm Once confirmed, your limit will take effect immediately and be securely saved.
Important: Lowering a limit takes effect immediately, but increasing one requires a 72-hour waiting period — this is in place to protect you.
3 Problem Warning Signs
Gaming addiction often develops gradually and can be hard to recognise early on. qb77 helps you stay aware — if any of the signs below apply to you, it's time to take note.
Financial Pressure: You are spending money reserved for bills, rent, or essential expenses on betting.
Chasing Losses: You are placing bet after bet trying to recover money you have lost.
Hidden Behaviour: You are hiding your gaming habits from family or friends.
Social Withdrawal: You are neglecting family, friends, or work because of gaming.
Mood Changes: You feel restless, irritable, or angry when you cannot play.
Losing Track of Time: You have lost track of how long you have been playing, or you cannot stop.
Keep in Mind: If you notice these signs, don't try to deal with them alone. Reach out to qb77 Support or a specialist — it takes courage, and help is there.
4 Self-Exclusion & Account Closure
Sometimes taking a break is the smartest move. As part of responsible gaming, you can request a self-exclusion or full account closure at qb77 at any time.
Self-Exclusion Options
- Short Break (72 Hours): Take a short break to clear your head or create some distance.
- Weekly Break (1 Week): Suspend account access for one week.
- Monthly Break (1 month): Use longer breaks to reset and recharge.
- Long-Term Suspension (6 months or more): For serious issues, keep your account closed for an extended period.
- Permanent Closure: You can permanently and completely close your account at any time.
During your self-exclusion period, you will not receive any promotional emails or notifications. qb77 will never encourage you to return before your break is over.
Security Assured: Once a self-exclusion begins, it cannot be cancelled before the set period ends. This is by design, for your protection.
5 Reality Check & Healthy Mindset
A key part of responsible gaming is having a realistic understanding of what gaming is. Many people believe it's possible to earn a regular income from gaming — this is a dangerous misconception.
- Gaming Is Like a Lottery: Every outcome is random and independent of previous results.
- The House Edge Is Real: In casino games, the house always has the mathematical edge over the long run — that's a statistical fact.
- The "I'll Win Next Time" Myth: This is the most dangerous trap of all. Every round is independent.
- There Is No "Winning Strategy": No system or strategy can change game outcomes over the long term.
- Control Your Emotions: Never chase a win with bigger bets out of excitement, or place reckless bets out of frustration after a loss.
Healthy Mindset: Think of gaming as entertainment spending — like going to the cinema or eating out. What you spend is the cost of entertainment; don't expect to get it back.
6 Protection of Minors
Qb77 strictly prohibits anyone under 18 from using the platform. Protecting children and minors is our highest priority as part of our responsible gaming commitment.
How We Protect Minors
- Age Verification (KYC): Age verification is mandatory at the time of registration.
- Identity Verification: Identity must be verified using a national ID card or passport.
- Suspicious Account Investigation: If there is any suspicion that an account belongs to a minor, an immediate investigation is launched.
- Parental Control Support: If your child uses your device, install parental control software.
What Parents Should Do
- Keep your qb77 account password out of your child's reach.
- Use a PIN or passcode to lock your device.
- Have an open conversation with your child about the risks of online gaming.
- If you notice anything suspicious, let our support team know.
Report: If you become aware that a minor is using qb77, contact our support team right away. We will take immediate action.
7 Help & Support
If you feel gaming is having a negative impact on your life, don't hesitate to seek help. Alongside qb77's own support, professional assistance is also available.
Qb77 Support
- Live Chat: Use the platform's Live Chat for instant 24/7 support.
- Email: [email protected] — responses within 48 hours.
- Account Review: Contact us and we will analyse your gaming patterns to provide the right support.
Professional Support
Gaming addiction is a mental health condition, and seeking professional help is completely normal. Various mental health organisations and counsellors in Bangladesh can provide support.
- Reach out to your nearest mental health centre.
- Talk to a trusted family member or friend.
- Online counselling services are also available.
- Join a local gaming addiction support group.
You Are Not Alone: Many people who have struggled with gaming problems have returned to a normal life through professional support. Asking for help is the first step.
8 qb77's Commitment
Qb77 is more than a gaming platform — we are committed to the wellbeing and safety of our players. We continuously improve our tools and policies to ensure responsible gaming.
- Transparency: Game odds and RTP (Return to Player) rates are clearly disclosed.
- Fair Games: All games use third-party verified RNG (Random Number Generator).
- Data Protection: Your personal and financial information is stored with the highest level of security.
- Trained Support: Our support team is specially trained in responsible gaming.
- Continuous Improvement: We regularly review and update our responsible gaming policies.
Our Goal: Our top priority is ensuring every qb77 player genuinely enjoys gaming and that it plays a positive role in their life.